ISO 9001 Certification is a Quality Management System Certification. ISO 9001:2015 was published in year 2015 and replace the ISO 9001:2008 Standard. ISO 9001 Quality Management System Standards is a generic standard – Any organization can adopt Quality Management System Standard ISO 9001 for the enhancement of overall productivity of the organization including customer satisfaction enhancement. As we all are aware that our business is driven by our clients, we as an organization, just managing our organization to meets the customer requirements and making our clients satisfied with our product and services.
ISO 9001 Quality Management System Standard – also have the same objective – consistently supply of products and services by meeting the customer requirement to ensure the customer satisfactions.
So now we have understood and its clarified What is ISO 9001 Certification- it is all about Customer Satisfaction. So being an organization we have to looks for all the possible aspects within the organization which keeps the clients satisfied – when the client Feels satisfied -the Client will Retain with us -with our product and services. There is a possibility of more business to more revenue & profitability to organization.
Many organizations are thinking why should go for ISO 9001 Certification – Is ISO 9001 Certification Right for me? As above we have understood almost 99% of the organization are driven by Clients only few organizations who are monopoly company. But in any case, the organization need the clients for their products and services and client’s satisfaction is a priority for any organization. We the organization will not keep the clients Happy and satisfied with their products & services one there will business & survival challenge for the organization. So now it clarified Is ISO 9001 Certification Right for me? Yes ISO 9001 Certification is Right for any organization irrespective of the Type / Size / Product/ Services of the organization.
As above we have explained Why ISO 9001 Certification required. Now we want to further explain What is ISO 9001 Certification and requirements of ISO 9001:2015 Standard. which could help the organization to understand the ISO 9001 Quality Management System requirement for adopting to implement in the organization.
Requirements of ISO 9001 Quality Management System Standard are, as given below
Context of the organization
Leadership
Planning
Support
Operation
Performance evaluation
Improvement
So, these are the requirements of ISO 9001 – The specific points and requirements, related to each topic – which I have covered in my last few blogs – which you can refer to understand in more details.
Best practices for ISO 9001 Certification to get ISO Certified are as given below
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