What is ISO 9001?
ISO 9001 can be viewed to be those standards which are recognised to be internationally accepted with regards to quality management system (QMS).
This standard is thrived for by organizations or companies in order to demonstrate their ability to provide products or services which are of top quality. The ISO 9001 standard is used to improve the customer satisfaction of the organizations and bring forth better results for the company as a whole.
In other words, the ISO 9001 standard is used by organizations so as to create necessary policies, improve processes and regulations in order to provide products or services which improve customer satisfaction as well as help meet the required and legal obligations.
What does it mean to be ISO 9001 Certified?
ISO 9001 standard does not actually define the quality of the product or services. Rather, the standard ensures that your company is able to maintain consistency and promote continuous improvements. Therefore, if you are able to offer top notch quality products or services most of the time, this standard will help you do so all the time.
ISO 9001 evaluates the quality management system that is put in place and helps the organization to track down and implemented improvements. Continuous improvement ensures that the products or services are up to the mark of the customers’ requirements and also helps to deliver consistent performance.
What are the requirements to get ISO 9001 certification?
The requirements that are required for you company to achieve the ISO 9001 certification are as follows:
1) An efficient Quality Management System (QMS) should be put in place.
2) There should be management of resources (human resources included).
3) Management of your company’s work environment.
4) Regular analysis and implementation of improvement of the QMS.
5) Responsibilities of the management should be properly outlined.
6) Pre-defined steps for product realization.
What are the advantages of ISO 9001 certification?
When it comes to ISO 9001 certification, the size of the organization plays no role. Both small and big companies can opt for getting ISO 9001 certified. Some of the added advantages of getting ISO 9001 certification are as follows:
a) Improved customer satisfaction.
b) Essential improvements will be implemented which will help to enhance the productivity.
c) The staff performance will be boosted.
d) Reduce wastage.
e) Enhance internal management.
f) Increased efficiency and improve profits.
g) Open the doors to more marketing opportunities as ISO 9001 is an internationally recognized standard.
h) Helps to identify deficiencies.
i) It can enhance credibility of your organization.
ISO 9001 certification will let your organization enjoy the maximum benefits by approaching the implementation of ISO 9001 standards in a practical way. The quality management system of your company will be enhanced in order to make it work in a positive light for your company and will not be a definitive set of procedures that your company employees will need to follow and it will be difficult to manage.
Through the adoption of an approach that focuses on your work practices, it will help your organization to achieve an efficient system that will improve the overall performance of your staff and at the same time improve customer satisfaction.